conditions of entry

Like most big stores, we reserve the right to inspect any bag you bring with you, at any time.

  • No tag, no sale - please do not remove price tags.

  • No Refunds or exchanges.

  • Empty shopping bags and handbags may be taken into Boutique, Emporium, Menswear, and Op Shop. 

  • Small handbags only are allowed into Designer Edit, with a maximum size of 25cm x 25cm.

  • All other large shopping bags, including suitcases, shopping trolleys, large canvas bags, duffle bags and gym bags must be checked into the Bag Holding Bay before entry.

  • All purchases made in one shop must be left in our Bag Holding Bay, before entering any other shop/s

  • Children under the age of 12 must be accompanied by an adult.

  • No Food or drink to be consumed in any shops.

  • Smoking is not permitted anywhere inside the Pavillion.


Bag Holding Bay

In order to make your shopping experience as easy as possible, we have a large bag holding area so you can shop until you drop.  

Our bag holding bay is a safe and secure place to leave your shopping.   

Our bag holding bay is clearly visible in the middle of the Robinson Pavilion. 

You will be given an ID ticket when you leave your bag/s.  

Don't forget we reserve the right to inspect any bag you may bring with you, at any time.